KBA, UK - Short Business Skills Management Training Courses in the North East of England
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Short Management Development Courses

It is relatively easy to spot winners - but certainly more difficult to create them. KBA can work with you in the design, delivery and evaluation of a short programme that would help you to create winners in your organisation.

Whatever the people issue you wish to address, one of our team could help you to think through the issue and decide on the most appropriate approach.

If you choose a short development programme, KBA would ensure that it is well thought out, as well as planned and structured in order to meet the outcome you require.

You would be involved in the design and delivery, if you choose to be. We would help you evaluate the impact of the programme, so that you could build on the success for the future. Together, we would make a winning partnership.

Short development programmes are usually between one and three days in duration (although they maybe longer if you required) and could cover a range of people management issues, some of which are suggested below. You may benefit from a short development programme, if you have a specific issue that needs to be dealt with or a training need highlighted across different groups of staff.

PROGRAMMES WE HAVE RUN ON A REGULAR BASIS INCLUDE:
  • Appraisal
  • Assertiveness
  • Attendance Management
  • Coaching
  • Continuous Improvement
  • Counselling Skills
  • Customer Care
  • Delegation
  • Discipline Interviewing
  • Facilitating
  • Grievance Handling
  • Interviewing Skills
  • Introduction to Supervision
  • Leadership
  • Managing Difficult People
  • Mentoring
  • Motivation
  • Negotiation Skills
  • Performance Management
  • Presentation Skills
  • Problem Solving
  • Recruitment Interviewing
  • Report Writing
  • Team Development
  • Team Building Skills
  • Team Briefing
  • Teamwork Skills
  • Time Management
  • Training Techniques
  • Career Management
  • Project Management
  • Creativity

Short development programmes tend to be skills based, with plenty of opportunities to practice the skills in the facilitated sessions. KBA are practitioners, so our tutors make the sessions as practical as possible. We are interested in solving real problems - not lecturing to staff on management theory. What KBA does is introduce a range of strategies and concepts and concentrates on the ways that they can assist employees in their everyday work.

All of our programmes help to transfer the learning in the workshop directly to the workplace. This is the key to adding value to your business through KBA.

 
Crook Hall, Sidegate, Durham City, UK
DH1 5SZ
Tel: 0191 384 8028
Fax: 0191 386 4521
email:
info@kbacrookhall.co.uk
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